By connecting your XML file with Skroutz, we can update any information change about your products, in real time, avoiding unnecessary manual actions through Merchants Panel.
How to connect the XML file
- Once your file is ready, you should send us the URL of your XML file via ticket by following the link provided.
- Next, our technical team will perform a check, the duration of which depends on the size of the XML file you provide and the quality of the information included in it. You will be notified upon completion of the check.
If your XML file requires corrections either in terms of technical specifications or product content, we will provide you with detailed information, including illustrative examples, so that you can forward it to your technical team.
- Once the necessary corrections are made, you should resend us the URL of your XML file for re-evaluation. When your XML file successfully passes the check, it will be linked to your store from our side, and you will receive corresponding notification.
How can I inform you about changes made to the products included in the XML file that you have connected to your database?
When any information related to the products you send us via the XML file changes, such as price, quantity, availability, etc., you should also update your XML file accordingly. On our side, we receive these changes through the updates of the XML file, which are automatically performed approximately every 1 hour, from 08:00 to 00:00. Once the XML file is added to our database, a new field called "Product Updates" will be created in the Merchants Panel, where you can view the updates of your XML file and the time they were made.