3 min article
How can I set my store hours and add a logo?
To set your store hours, you need to set the location and hours of your pickup points to ensure proper coordination with shipping companies.
Select "Settings" -> "My Business" -> "My Stores". Modify your store hours from here.
You can add your logo to enhance your store's visibility. Select "Settings" -> "My Business" -> "Business Information"
How can I contact Skroutz support if I have questions or issues?
You can contact Skroutz support teams using the ticket submission system in the Partner Area. Navigate to the menu at the top right, select “Support” and then “New Ticket”. It is important to carefully select the correct category and subcategory for your question in order to receive the fastest response. Make sure you provide clear and complete information when submitting a ticket.
Skroutz also offers a communication assistant to automatically and instantly answer frequently asked questions.
|
Do you have questions about an order? The Skroutz AI Communication Assistant is here to help! Automatically and instantly, the bot provides you with answers to your most frequently asked questions. |