KYC verification process

8 min article

What is the KYC (Know Your Customer) process?

The identification of the business is necessary to activate the service. It is needed for the deposit of funds from your completed orders and is required by the partner payment institution (EveryPay) within the framework of the customer verification policy set by Law 4557/2018 on "Prevention and Suppression of Money Laundering and Terrorist Financing" and in accordance with Article 5.4 of (ETF) 281/5/17.3.2009.
Data identification or otherwise known as "Know Your Customer" - Know Your Customer (KYC) practically refers to the process through which the state obliges companies to make checks on the quality and integrity of their customers.

When and how does the identification process start?

The service is available after paying the annual subscription fee and filling in your details in Skroutz Merchants.
Once you receive the unique EveryPay access link, you will need to visit it and attempt login with the email address and VAT number you used to register with Skroutz.

What does the business identification process involve?

• Confirmation of business details
• Confirmation of representative details
• Identification of representative by selfie (a device with a camera is required for completion)
• Registration of identification documents

What are business identification documents per country? 

What is the process of logging in to the EveryPay environment?

Once the account details are entered, they are sent to EveryPay and the identification process begins.

Once the initial verification of your details is complete, you will receive a new email with a link to the Everypay environment to register the required identification documents.

Log in to the EveryPay page by entering your email and VAT number.

Note: You will be notified of any change in the status of the process via ticket and via the Marketplace Registration page. In case any of your documents need to be resubmitted, you will need to head to your EveryPay account page and see the note at the bottom of the page.