The products that belong to the category of refurbished mobile phones must meet specific specifications.
Note: Refurbished products sold on Skroutz must have a 2-year warranty. Additionally, the consumer has the right to withdraw within 14 days.
The same applies to new products: In the absence of explicit reference to the legislation for used products and the distinction between used or non-used products, the right of withdrawal as well as the minimum legal warranty applies unconditionally to used products just as it does to new ones.
Name
The name/title of the product
The title must include the basic elements of the product:
Manufacturer
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Dual Sim Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Black Refurbished Grade B
Model or code name
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Dual Sim Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Black Refurbished Grade B
RAM Memory
The capacity of the memory (RAM) must be stated
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Dual Sim Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Black Refurbished Grade B
Capacity
The capacity of the storage space (ROM) must be stated
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Dual Sim Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Black Refurbished Grade B
Number of SIM cards
The number of SIM cards that can be inserted must be statedOn mobile.
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Dual Sim Gray Refurbished Grade C
- Samsung Galaxy Note 9 N960 128GB Single Sim Purple Refurbished Grade A
Color
The color of the product must be written in Greek or English.
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Red Refurbished Grade A
Refurbished
The word refurbished must be included in the product title.
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Red Refurbished Grade A
Grade
The grade of the refurbished product must be mentioned.
- Indicative examples
-
- Apple iPhone 12 (4GB/128GB) Gray Refurbished Grade C
- Apple iPhone XR (3GB/64GB) Red Refurbished Grade A
The grades are the standard used for refurbished devices and determine the functionality and external appearance of the devices.
- Grade A: Device in excellent condition with minimal or no signs of use.
- Grade B: Device in very good condition with visible signs of use (scratches, wear and tear, etc.) on the screen or back.
- Grade C: Device in good condition with visible signs of use (scratches, wear and tear, etc.) on the screen or back.
Battery
The battery of the product must be mentioned. For the battery, you can send one of the following cases. In any case, the battery of the products must be above 80%. If the information is not included, the product will be automatically classified as at least 80% health.
- New original
- New from a third-party supplier
- Original battery with at least 90% health
- Original battery with at least 80% health
Indicative examples
- Apple iPhone 12 (4GB/128GB) Gray Refurbished Grade C new original battery
- Apple iPhone 11 (4GB/128GB) Gray Refurbished Grade C with new original battery
- Apple iPhone 11 (4GB/128GB) Gray Refurbished Grade C with new original battery Apple
- Apple iPhone 12 (4GB/128GB) Gray Refurbished Grade C new 3d party battery
- Apple iPhone 11 (4GB/128GB) Gray Refurbished Grade C with new compatible battery
- Apple iPhone XR (3GB/64GB) Red Refurbished Grade A with battery >90%
- Apple iPhone XR (3GB/64GB) Red Refurbished Grade Β with battery >80%
Product Description
In the XML, the description field should be filled in, including the grade of the refurbished device, information about the device's battery, and its technical specifications.
Package Contents
Products should come with accessories similar to those provided by manufacturers for new products. For example, smartphones should include a charging cable if provided by the manufacturer in the new product.
Excluded Products
In this category, certain products are excluded from display:
Products with limitations from previous users, for example, those without passwords, iCloud accounts, or blocklists.
Products not compatible with the frequencies and network standards of the selling country's telecommunications.
Products with battery health below 80%.
Products not 100% functional, and the functionality of the product should have been checked up to 2 months before the sale. Below is a list of recommended points to check for functionality and proper use:
- Buttons/Switches
- Sim Card reader, Memory Card reader
- Appropriate startup software (last update)
- Delete accounts/limitations from previous use
- Delete all previous use data
- GPS
- Cameras, Flash
- External Sensors (e.g., proximity, brightness)
- Identification Sensors (Face ID, Touch ID, Fingerprint, Voice Recognition, Windows Hello)
- WiFi, Bluetooth, NFC
- IMEI / Serial Number
- Absence of oxidation (rust)/moisture
- Microphone, Speakers
- Input/Output Ports (e.g., USB, Ethernet, Audio Jack, HDMI, VGA)
- Compatibility with telecommunications providers
- Battery
- Technical quality of the screen - should be equivalent to the manufacturer's (without burn-in)
- Touchscreen
- Mechanical parts/spare parts (e.g., screws, frames). Where compatible spare parts are used, they should be of equivalent quality and performance to those of the original manufacturer.